1. Information We Collect
When you contact us through the website, we collect the information you choose to provide — typically your name, email address, phone number (optional) and the message describing your enquiry. We may also record the page you came from and basic technical information (browser type, approximate location) for security and analytics.
2. How We Use Your Data
We use your information solely to respond to your enquiry, prepare proposals or quotes, deliver the services you have requested, and keep our records of business correspondence. We do not sell or rent your personal data to any third party.
3. Cookies
This website uses a small number of functional cookies — for example to keep the admin session active for our team. We do not currently use advertising or cross-site tracking cookies. By continuing to use the site you consent to functional cookies in line with applicable Kuwait data-protection guidance and CITRA regulations.
4. Third-Party Services
Some pages embed services from third parties that have their own privacy policies, including Google Maps (map display), Unsplash (illustrative imagery) and Anthropic (AI assistant features inside our internal admin tools). When you interact with these embeds, the relevant third party may receive your IP address and standard browser information.
5. Your Rights
You may request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your contact records — except where we are legally required to retain them. Requests are normally actioned within thirty (30) days.
6. Data Retention & Security
Enquiry records are retained for as long as needed to complete the related project and for a reasonable period thereafter to support warranty and audit obligations. Data is stored on Hostinger infrastructure with restricted administrative access.
7. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision.
8. Contact Us
For any privacy question or data request, write to reach@globalsolution.me or call +965 6766 6566.